Effective Date: 1/1/2025
Last Updated: 20/5/2025
At drjuliusmosley.com, we want you to be completely satisfied with your purchase. Please review our refund policy below:
1. Physical Products (Books, Merchandise)
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Refunds: We accept refund requests within 7 days of delivery. Items must be returned unused, in original packaging.
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Return Shipping: You are responsible for return shipping unless the product arrived damaged or incorrect.
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Damaged/Defective Items: Please contact us within 48 hours of delivery with photos of the damaged item to be eligible for a replacement or refund.
2. Digital Products (eBooks, PDFs)
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No Refunds: Due to the nature of digital downloads, all digital product sales are final and non-refundable.
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If you experience issues downloading or accessing your files, please reach out to our support team for assistance.
3. How to Request a Refund
Email us at [insert email] with your order number and reason for the return. Once approved, we’ll provide return instructions.